Your privacy is important to us.
As an eCommerce website, we require some personal information in order to provide a service to you.
However, we don’t ask for this information unless we truly need it.
It is OrderDive's policy to respect your privacy regarding any information we may collect from you across our websites and services.
We may ask you for personal information, such as:
- Your name
- Email address
- Age / date of birth
- Social media profile/s
- Contact details, and
- Payment details
This information is used for the purposes of:
- providing you with products and services
- providing you with information about our products and services
- managing and improving our products, services, quality control, administration, communication and internal processes
- personalising and customising your experience with us
- verifying your identity
- granting you access to your account with us
- investigating any enquiries or complaints submitted by or about you; and/or
- complying with regulatory or legal obligations
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
We do not share your personal information with third-parties, except where required by law, to protect our own rights, or to provide a service to you.
We may, however, disclose anonymised and aggregated versions of this information for business, marketing or public relations purposes.
We will only retain personal information for as long as necessary to provide you with a service.
We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
All payments are final and no refunds will be processed.
Delivery Policy (if applicable)
All items will be delivered as soon as the order is ready.
We employ third-party services for our:
- Website analytics
- Payment processing (checkout)
- Live chat / customer support
- Order fulfillment
- Customer relationship management, and
- Advertising and remarketing
These third parties have access to selected personal information only to perform specific tasks on our behalf or to improve the relevance of information presented to you. We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours.
We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.
Links to Other Sites
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.